QuickBooks
error H505 can happen at any time while you're using the program, but it's most
likely to happen when you try to open a company file that doesn't exist on your
computer.
When
the company file requires more configuration, users may encounter this error
code. In general, users of Windows 7/8/Vista experience this error H505 more
frequently than users of other operating systems.
The
error number H505 is accompanied by the following message: "QuickBooks has
encountered a problem and must close." Please accept my apologies for any
inconvenience this has caused. Let's look at the primary and most likely
reasons of the QuickBooks
error code H505 as well as possible solutions.
Causes of QuickBooks
Error H505:
If
there is a problem with the multi-user setup, QuickBooks may malfunction. Users
have noticed that this problem can be caused by a variety of factors.
· Such a
situation can be traced back to ND files. These files prevent files from being
opened on a networked desktop.
· It's
possible that some QuickBooks setup programs aren't running on your computer.
As a result, check sure your system's QBFCMonitor and QuickBooksDBXX services
are turned on.
· It's
possible that the hosting configuration is incorrect. This could also be the
source of the problem.
· QuickBooks
may be unable to open the desired company file due to incorrect firewall
settings.
· DNS settings
that are incorrect can make it difficult to view your chosen company file.
When
the causes are small, you may be able to fix the problem yourself. Let's look
at some of the symptoms that arise when QuickBooks error code H505 occurs.
When QuickBooks
Error Code H505 Occurs, What Are the Symptoms?
As
you may be aware, the symptoms of an issue or failure in any system might
differ from one system to the next. In this situation, too, we've noticed the
same thing. When users experience the problem, they describe a variety of
symptoms. Let's look at the signs and symptoms.
· At the start-up,
QuickBooks keeps crashing.
· The system
crashed.
· The problem,
together with the error code, appears on the system's screen.
· Windows is
extremely slow to load.
· Every now
and then, the system crashes and freezes.
If
you've identified any of these issues on your system, you should seek out the
right solutions. Let's start with QuickBooks
error H505 and how to repair it.
Methods to
Fix QuickBooks Error H505 include the following:
We
gathered a number of fixes and verified them by running them through the
system. You can certainly go with any of the options listed below. Otherwise,
you might look for a solution based on the problem's root cause.
It
will be a plus if you have found out the likely cause of the problem.
Solution 1:
Make a New Company Folder
This
is most likely the most straightforward answer to the problem. You may easily
fix the problem by creating a new company folder. If you've never created a new
company folder before, follow the procedures.
· On your
hosting system, create a substitute folder. Now, copy the original folder to
the replacement location and provide Windows access to it.
· If you don't
have access, you can hire a professional.
· Using
multi-user mode, copy the qbw file into the new folder.
Check
to see if you can now open the company files.
Solution 2:
Changing the Network Port Settings on Your Computer
When
working with QuickBooks services, you can check to see if everything is in
order on your system. We've broken down this solution into three pieces so that
you can devote your full attention to each and every network setting.
Firewall
Configuration
Perhaps
Windows Defender Firewall, the built-in defender of Windows, is preventing you
from opening the file. To fix the problem, you should adjust the Windows
Defender Firewall settings.
· Using your
system's search box, look for Windows Firewall. Then, from the search results,
select Windows Firewall and select the Advanced option from the current window.
· Select
Outbound Rules from the left pane and right-click. Make a new rule.
· Select Next
from the Ports menu.
· TCP should
be selected. For the following QuickBooks versions, you must input the
following ports:
2018-
8019, 56728, 55378-55382.
2017- 8019, 56727, 55373-55377.
2016- 8019, 56726, 55368-55372.
2015-
8019, 56725, 55363-55367.
· Select Next
and then "Allow the Connection."
· To fill up
the name area, click Next one more, then Finish.
· To update
the inbound rules, perform steps 1 through 5 once more.
Check
if the error still occurs in QuickBooks' multi-user mode.
Turning on
the Network Discovery
After
you've adjusted the firewall's settings, make sure you enable this option. The
issue may still be present in your system if you omit this step.
· Using the
Start menu, go to your system's Control Panel. Go to the Security and System
section.
· Select
Windows Firewall from the drop-down menu.
· Select and
select "Permit associated app/feature on the Windows Firewall."
· Select
Modification from the drop-down menu.
· Select
Network Discovery and then click OK.
Know the
Name of the Server
This
procedure will assist us in solving the next problem. However, because it is
related to the system's network, we shall discuss it here.
· To open the
Run dialogue box, press and hold Win+R. Type cmd into the box and press Enter.
· Enter
"config/all" at the command prompt.
· In the IP
area, look for the Host Name. Right next to the Host Name is where you'll see
the Server name. Save your work and move on to the next step.
Solution 3:
Keep a close eye on your hosting and service providers.
Ascertain
that the hosting and services are in working order. To use QuickBooks on your
system, you'll need to keep your hosting and services up to date.
Check the
Hosting
On
each workstation, you must check the hosting. You won't have to bother with the
hosting PC or server this time.
· On each
workstation, open QuickBooks.
· Then select
Files, then Utilities.
· If
multi-user mode appears in the list, your machine is most likely not hosting
that company file.
· You must
move to the next machine if you observe multi-user access on a workstation.
Make no changes in this area.
· Select
"Stop Hosting the Multi-user Access" from the drop-down menu. For
each computer, follow the same processes.
Check the
Services
You
must now confirm that QuickBooks services are operational on your system. You
can examine your system's service list. To complete the mission, follow the
steps.
· To open the
Run dialogue box, press and hold Win+R. In the search bar, type
"services.msc."
· In the
service window, look for QuickBooksDBXX services. Double-click it to activate
it.
· To get
started, go to the Recovery tab. If you find any errors, manually launch QuickBooks.
· To save the
changes, select OK.
· The steps
from 2 to 4 must be repeated for QBFCMonitor services.
Open
QuickBooks on the PCs that are affected now. If you are able to open the file,
the problem has been fixed. If not, you'll need to construct QuickbookDBXX with
the appropriate admin access and permissions to fix the problem.
Solution 4:
Make a change to the Windows Host File
From
Solution 2, you
already know the server and hostname. Now, we'll put them to work in this
solution to get rid of the QuickBooks error code H505. Make a note of the host
and server information.
· Go to the Start
menu after quitting QuickBooks.
· "C:WindowsSystem32DriversEtc"
or "C:WindowsSystem64DriversEtc" are the correct paths to take.
· Fill in the
IP address and computer name after opening the file.
· Save the
file with the changes.
Check
if you can open the specific company file by restarting QuickBooks in
multi-user mode.
Hopefully,
utilizing the aforementioned techniques, you were able to resolve QuickBooks
problem H505. If not, please let us know about your problem so that we can
assist you as soon as possible.
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